A 99.9% Server Uptime
Our hosting platform is based on a secure, top–class hardware architecture and a heavily customized Linux distro. So, no matter what your website is, or how many visitors you have, or even in case there’s a distributed denial–of–service assault, our hosting servers will stay up and your web sites will stay online.
All Linux hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to provide a top–class web hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom internal network in order to ensure the very best connection speed with the rest of the world.
And thanks to this, no matter which datacenters you pick: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not satisfied with our hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS servers rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domains even if you terminate your hosting account with us.
24/7 Technical Support
We have conscientiously hand–picked each member of our 24x7 support team to make certain that we can offer the best possible client support you can possibly get. Each one of our technical support engineers has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. Moreover, they are available to you 24–7–365 – you can get in touch with them whenever you want and they’ll respond back to you as soon as possible.
Their average response time is less than 20 minutes, while with other web hosting companies you are forced to wait for days. And we also offer a 1–hour response time guarantee. No matter what happens, your inquiries will be replied to in under one hour.