Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Control Panel you’ll find a detailed Help section offering various how–to articles and regularly asked questions. They are contributed by our support team of professional techs. Just type in your question and our intelligent platform will give you the best possible answer.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of how–to video tutorials that visually demonstrate how you can rectify a typical problem associated with your Linux hosting account. You can find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer care service with a one–hour ticket response guarantee. A group of proficient tech support engineers will be at your disposal to respond to all the queries that you may possibly have. During non–peak times, an answer will be provided within just 20 minutes.